Mastercard Card Quality Management
Mastercard requires Card Quality Management (CQM) certification for all Mastercard EMV cards.
Mastercard has developed the Card Quality Management (CQM) program to ensure a worldwide sufficient quality level for the Mastercard branded cards. Mastercard mandates worldwide the CQM certification for all EMV cards with ID1 format. Since 2009 Mastercard outsourced the CQM services to Smart Consulting.
The CQM program is based on the CQM requirements self-assessment by the card vendors, card components suppliers, and personalization bureaus. Those assessments are controlled by audits requested by the CQM operations. Related CQM quality labels are requested by Mastercard to provide card manufacturers with a Letter of Approval (LoA) or a Card Vendor Conformity Statement (CVCS).
Smart Consulting's Expertise
Smart Consulting is the primary contact for vendors seeking CQM certification. We work with clients to assist them through the CQM certification process:
Download our Documentation
For more information about our Card Quality Management services, download our documentation
Do you have any questions? We are happy to help you.
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